Action is needed to tackle Dartford Crossing charging chaos

Published Jun 11, 2015

jill.jpegUKIP Transport spokesman Jill Seymour is calling for urgent action to untangle the ‘shambolic’ road charging system at London’s Dartford Crossing.

Six months after toll booths were removed and replaced with a new ‘Dart Charge’ number plate recognition system, complaints are mounting from drivers.

Some are being charged in error, and others are facing fines because they claim not to have seen, or understood, road signs explaining the new system.

Mrs Seymour said: "The Dartford Crossing toll charge is not only wrong as a matter of principle, but it has now come to light that hundreds of people daily are being caught not paying.

“This is largely down to the fact that there is little, or in most cases zero signage, to warn them.

"And where signs do exist, drivers are then being expected write down a telephone number to make credit card payments, or pick up the website details while they are on the move.

“This raises serious road safety questions. Frankly, the whole system is shambolic.”

She added: "Even for those drivers having access to a website, the payment process is not straight-forward, and for those ringing to make payment, the situation is equally confusing.

"So it is little wonder that there are so many users who are not paying, and who are being fined. The situation is totally wrong, and must be addressed immediately.

“Why should we still have tolls at the Dartford crossing at all, when the construction cost of this project was paid off by the motorist more than a decade ago?”

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